Our Team

We enjoy bridging the gap between people and policy, and we see ourselves as the team that humanises complex problems, making them relevant to the individual or group we are conversing with.

Our talented team offer wide-ranging skills
to meet the needs of your project.

Director, Conversation Caravan

Cindy Plowman

Cindy has extensive experience working in community and stakeholder engagement, delivering programs across a wide range of government and non- government organisations.

Certified in IAP2, holds an Advanced Diploma of Facilitation, Master Social Science Environment and Planning

Cindy has extensive experience working in community and stakeholder engagement, delivering programs across a wide range of government and non- government organisations.

She is adept in both community and urban development sectors, undertaking social infrastructure planning, engagement, research, analysis and evaluation.

Working within the environment and planning industry she has extensive experience working with companies to rebuild their social licence to operate after a systems failure or contamination. She has experience in delivering a risk communications approach, managing communications between organisations, agencies and their communities.

Cindy is effective at building understanding and creating a narrative that creates favourable experiences within communities. She enjoys building trust with the community who are then more inclined to give their precious time to participate in projects and process, rather than go directly to media.

Recent Project Experience:

  • Creating a Community Plan and Vision for Glenelg 2040 (Glenelg Shire Council)
  • Play is for Everyone, Playspace Strategy (Hepburn Shire Council)
  • Smiths Beach Township Plan (Bass Coast Council)
  • Creating an inclusive and cultural economy for the Peninsula (Mornington Peninsula Shire Council)
General Manager

Jacqui Goy

Jacqui is driven by her love of helping people to achieve their best. In communities this involves community engagement, advocating for social justice and developing inclusive plans and programs.

Bachelor of Health Sciences (Deakin University), Diploma of Management (Swinburne University), IAP2 Foundations in Public Participation, Igniting Leadership (Leadership Victoria)

Jacqui is driven by her love of helping people to achieve their best. In communities this involves community engagement, advocating for social justice and developing inclusive plans and programs. In organisations this is through developing successful teams and working with individuals to meet their goals. Jacqui loves building the capacity of individuals and groups, setting people up for success.

She is effective at building and advising local government on ways to strengthen partnerships between community groups and allied health partners to create a holistic health planning and service delivery model.

With a background in local government, Jacqui has direct experience in leading the development and implementation of Reconciliation Action Plans; the coordination and delivering of Municipal Public Health and Wellbeing Plans and the coordination of Disability Action Plans.

With comprehension of Council’s budgetary cycles, she understands both the implications of a rate constrained environment, and the need to partner and advocate to improve population health.

Jacqui spends most of her free time with her husband and two young boys. She is a huge musical theatre fan and loves spending weekends at the theatre or watching her beloved Saints play.

Recent Project Experience:

  • Wellbeing for All Ages and Abilities Strategy (Bayside City Council)
  • Reconciliation Action Plan (Bayside City Council)
  • Changing Faces Project (Bayside City Council)
  • 1 million stars Project (Southern Melbourne Primary Care Partnership)
Engagement Lead

Monique Cosgrove

Monique is a creative, collaborative and passionate leader in community engagement and social impact program development.

Graduate Certificate Social Science (Development), Bachelor Planning and Design (Architecture), IAP2 Engagement Essentials, IAP2 Engagement Design, Certificate IV Mental Health, Certificate IV Volunteer Program Coordination

Monique is a creative, collaborative and passionate leader in community engagement and social impact program development. Working within a community development framework, she has a robust history of building enduring and effective relationships at all levels that contribute to strong social outcomes.

Monique’s practical work experience encompasses not for profit as well as local and state government sectors where she has successfully delivered sustainable public health, social justice, and community building outcomes. Her key work areas include community engagement, community development, social research and social policy, health promotion, project planning and management, and group facilitation.

As a problem solver, strategic thinker and doer, she is passionate about working with individuals and groups to ensure that each person has the opportunity to actively participate in community life with a strong sense of personal agency.

Recent project experience:

  • Developing a Community Vision and Plan (Glenelg Shire Council)
  • Developing a Community Vision and other key strategic documents (Campaspe Shire Council)
Engagement Lead

Kathryn Renwick

Kathryn considers it a privilege to work with the community and discuss the issues that matter to them. Bringing an outcome focused, open and flexible approach, Kathryn has a passion for people, engagement, and data!

Bachelor of Arts in Social Anthropology with Development Studies, Graduate Diploma in Psychology

Kathryn comes to Conversation Caravan with over a decade’s experience in local government and not-for-profit, working across social planning, community development and engagement. Her work is grounded in social justice principles; recognising the barriers that exist within our society and trying to lower them.

Kathryn believes that the only way we can thrive going forward is by building resilient, connected communities, where the wisdom of the community is heard and acted on.

Kathryn considers it a privilege to work with the community and discuss the issues that matter to them. Bringing an outcome focused, open and flexible approach, Kathryn has a passion for people, engagement, and data! Integrity and accuracy are important to her - being true to the data and what people are saying.

She loves learning, talking about the wicked problems in society and seeking solutions, drinking tea, and having cuddles with the furry and human members of her family.

Social Research Lead

Jenny Grogan

Jenny is an experienced social researcher and research analyst who has thirty years work experience in the health and community services sector.

Certified in IAP2 – Advanced Certificate in Engagement (Pathways to Advanced Engagement), Graduate Diploma in Applied Science - Social Statistics, Bachelor of Arts - Psychology, Advanced Research Methods, Sociology

Her approach is focused on understanding the needs of clients, what information they “need to know” and what is “nice to know”. With this understanding, she creates and delivers the research program so that decision makers can extract practical insights to inform the decision, or gain a better understanding of the project or topic.

To honor the time and contribution of participants, Jenny’s approach first seeks to understand what has happened earlier in the project’s history, so new research is focused on gaps in understanding.

Jenny is committed to an ethical approach – respecting confidentiality, only asking information that will be actively used and making their participation as easy as possible to maximise responses. To honour the participants’ time, she works with clients to find an approach that ‘closes the project loop’ and communicate how the information will be used and results of the research program.

An expert in social research specialising in survey design and analysis, socio-demographic data analysis, preparation of background reports to inform community engagement focus.

Jenny has worked in local government for the past seventeen years coordinating survey research programs, supporting social planning and policy development with local data and supporting council teams to make evidence-based decisions. Jenny also has experience working in State Government and for Commonwealth funded not-for-profit agencies.

She's looking forward to work across a wider range of organisations with varying support needs, helping our clients to collect useful data that progress their issue, service or program.

Jenny is a third-generation Richmond Tigers (AFL) supporter and attends every Melbourne game, loves live music gigs and festivals, love to cook on the weekends, looks after her native garden at home, walk on Aspendale beach, cinema and wine appreciation!

As a mother of two adult sons, she has done her time on the local Toy Library Committee, school reading programs, school canteen and so on. Currently, a member of Aspendale Beach Patrol – which does a monthly clean of the beach when we’re not under COVID restrictions. She's hoping to get back onto the sand in 2021!

Media and Communications Coordinator

Yvette Gray

Yvette is our communications specialist, who has almost 20 years’ experience in the media industry. She is an award winning journalist, working as a reporter, presenter and producer for TV, radio, print and online.

Bachelor of Journalism, Quill Award recipient

Yvette is our communications specialist, who has almost 20 years’ experience in the media industry. She is an award winning journalist, working as a reporter, presenter and producer for TV, radio, print and online.

Yvette is also experienced in public relations, having worked as a senior media adviser and manager at Life Saving Victoria. She knows what it takes to make a good story and how to gain media interest.

Yvette enjoys spending time with like minded people and giving back to the community. A love of rowing led Yvette into surfboats and volunteer lifesaving. These days she is also busy being a mum and still has a strong passion for health and fitness.

Recent Project Experience:

  • Healthy Tracks to School (City of Port Phillip)
  • Youth Strategy (Loddon Shire Council)
  • Glenelg Shire 2040 Community Plan (Glenelg Shire)
  • Play is For Everyone (Playspace Strategy)
Engagement Support

Kate Wilby

Kate is experienced in project management, the development and implementation of engagement projects, and enjoys working with metropolitan and small regional communities.

Bachelor of Arts – Youth Affairs, IAP2 Engagement Essentials and Engagement Design, Facilitation Short Course, Group Work Institute.

Kate is experienced in project management, the development and implementation of engagement projects, and enjoys working with metropolitan and small regional communities.

Kate’s background in youth work provides strength in empowering young people to have a voice and be involved in their community. This understanding of young people carries into engaging, parents and carers allowing her to build a rapport with these sometimes difficult to reach groups, building trust and encouraging participation in civic processes.

Kate’s practice is centred on understanding the community in which she is engaging, their preferences and their relationship to other community members. She taps into the connections and experiences of other agencies, working effectively with stakeholders and project partners to broaden the reach and effectiveness of the project.

Kate volunteers at Ronald McDonald House and at her daughter’s netball club. She enjoys being involved in her community. Kate loves reading and enjoying live music with family and friends.

Recent project experience:

  • LDAT Creating Community Solutions (City of Casey)
  • Play is for Everyone, Playspace Strategy (Hepburn Shire Council)
  • Olive Justice Place Options Report (Bass Coast Council)
  • Youth Strategy (Loddon Shire)
Engagement Support

Jo Price

Jo has over 12 years experience in community development and stakeholder engagement, working with not-for-profit and private organisations.

IAP2 Engagement Essentials and IAP2 Engagement Design, Diploma of Community Services (currently completing), Certificate IV Training and Assessment (currently completing)

Jo has over 12 years experience in community development and stakeholder engagement, working with not-for-profit and private organisations. She has a special interest in remote and online engagement.

Jo is a big picture thinker. She is passionate about creating systems which support vulnerable people to participate in their communities.

When solutions are found, Jo’s attention shifts to monitoring, replicating results, reducing the workload, and creating a prevention strategy. Good ideas need to be shared so they can benefit more people!

Recent projects:

  • Deliberative engagement across key strategic plans with Moreland City Council
  • Virtual engagement on Frankston City Council’s Community Vision and Council Plan
  • Worked with Mornington Peninsula Shire Council to facilitate a conversation with its creative community to develop a network that supports creatives living on the Peninsula thrive during and post COVID-19.
  • Worked with Moreland City Council to help engage with its Brunswick East community on car parking changes within residential and non-residential areas.
Engagement Support

Alice Coulson

A natural communicator, Alice is experienced in project management, and the development and implementation of engagement projects.

Certified in IAP2, Bachelor of Media Studies (part way complete)

A natural communicator, Alice is experienced in project management, and the development and implementation of engagement projects.

Having grown up in rural Victoria, Alice has an appreciation for building trust to encourage participation in civic processes.

Alice draws on effective communication and research skills to network across diverse stakeholder groups and foster high quality communication. Her experience in community organising and community projects, particularly with CALD communities, includes past experience liaising with CALD community cohorts, and she currently volunteers as an ESL classroom support volunteer with students of a refugee and migrant background in the AMEP English program.

Alice’s practice is centred on understanding the communities in which she is engaging, their preferences and participants' relationship to other community members. She taps into the connections and experiences of other agencies, working effectively with stakeholders and project partners to broaden the reach and effectiveness of the project.

Recent project experience:

  • Glenelg Shire’s 2040 Vision and Community Plan 2040
  • City of Greater Dandenong 2025 Council Plan
  • Two 4 One Research into Diabetes Prevention and Support
Social & Digital Marketing

Amanda Soon

Amanda Soon knows what it takes to create a successful digital marketing campaign.

Masters of Applied Psychology
Bachelor of Arts (Psychology)

Amanda Soon knows what it takes to create a successful digital marketing campaign.

Amanda has previously worked in public relations and created content for ad campaigns on social media platforms such as Facebook, Google and Tik Tok.

She brings that experience to Conversation Caravan, along with exceptional copy writing skills and plenty of creative ideas.

Amanda was keen to join our team after hearing about our meaningful work and great work culture.

In her spare time, Amanda volunteers at a church mentoring university students and organising social gatherings. She is also a huge foodie who loves trying the latest restaurants in Melbourne and speciality coffees.

We just love her life motto:

"There is a season for everything and each season has its own sets of challenges and learnings. Embrace every season with excitement but also learn to move on from the things that are only meant for the season.’’

Recent Project Experience:

  • Social Media Manager for Conversation Caravan
  • Social Media Strategy for Conversation Co
  • Social Media Project Support for Frankston City Council
  • Social Media Project Support for Frankston City Council
Engagement Support

Kate Berg

Kate taps into her effective communication skills to develop an understanding of the community while keeping it fun and engaging.

Kate is passionate about equal opportunities for all, with a background in understanding and promoting the need to address key problem areas within the community. She has previously worked alongside non-for-profit organisations to determine and convey the requirements for financial assistance in an appropriate manner for the public.

Kate’s professional background has strengthened her ability to manage conflict, as well as a degree of counselling and consideration when approaching difficult topics and subject matter. Her extensive experience gives her a greater insight into delivering what the community needs.

Kate enjoys the prospect of lifelong learning and achievement, and appreciates the ability to give back wherever possible.

Recent Project Experience:

  • Bass Coast 2014 Community Plan
  • Mitchell Shire 2050 Community Plan
Graphic Designer

Nathan Jackson

Nathan loves it when he knows he’s nailed a brief, choosing the perfect colours, typography and imagery that captures the client’s intentions and messaging.

Diploma of Graphic Arts

Nathan enjoys the variety of Conversation Co, where he’s continually working on different projects. He finds satisfaction in collaborating with the team or a client to create designs that invite participation or encourage stakeholders to read through a technical report.
Nathan loves it when he knows he’s nailed a brief, choosing the perfect colours, typography and imagery that captures the client’s intentions and messaging. Nathan also enjoys working with clients who are new to design, leading them through the brief process, and educating them about the importance of a great visual presence.
Staying motivated and inspired comes with the job, Nathan appreciates the little things in life you can connect to. As a graphic designer who mainly focuses on print and digital media, he takes inspiration from other aspects of design; such as the patterns and colours of fashion design, or the latest trends in interior design and home renovation.
Outside of design, Nathan has a love of indoor plants. He’s currently helping 7 plants grow, and enjoys watching them thrive throughout the year.

Recent Project Experience:

  • Glenelg Shire 2040 Community Plan (Glenelg Shire)
  • Playspace Strategy (Hepburn Shire Council)
  • Healthy Tracks (City of Port Phillip)
  • Youth Strategy (Loddon Shire Council)
  • Creating our design process for new clients to follow