Our Team

We enjoy bridging the gap between people and policy, and we see ourselves as the team that humanises complex problems, making them relevant to the individual or group we are conversing with.

Our talented team offer wide-ranging skills
to meet the needs of your project.

Director

Cindy Plowman

Cindy has extensive experience working in community and stakeholder engagement, delivering programs across a wide range of government and non-government organisations.

Cindy has extensive experience working in community and stakeholder engagement, delivering programs across a wide range of government and non- government organisations.

She is adept in both community and urban development sectors, undertaking social infrastructure planning, engagement, research, analysis and evaluation.

Working within the environment and planning industry she has extensive experience working with companies to rebuild their social licence to operate after a systems failure or contamination. She has experience in delivering a risk communications approach, managing communications between organisations, agencies and their communities.

Cindy is effective at building understanding and creating a narrative that creates favourable experiences within communities. She enjoys building trust with the community who are then more inclined to give their precious time to participate in projects and process, rather than go directly to media.

Key Strengths & Attributes:

  • Community and stakeholder engagement
  • Public participation in government settings
  • Facilitation of complex workshops

Qualifications:

  • MA Social Science, Environment and Planning (HD), RMIT Melbourne
  • Certificate in Public Participation, IAP2
  • Adv. Dip. Facilitation, Group Work Institute
  • ProSci Change Management Accreditation
  • Member of International Association of Public Participation
  • Member of International Association of Facilitators
  • Advanced Practitioner Certificate in NLP, The Coaching Institute
General Manager

Jacqui Goy

Jacqui is highly skilled at community and stakeholder engagement, researching best practice, delivering training and capacity building initiatives and developing strong evaluation mechanisms.

Jacqui is highly skilled at community and stakeholder engagement, researching best practice, delivering training and capacity building initiatives and developing strong evaluation mechanisms.

With a background in health and social planning, Jacqui is effective at building and advising local government on ways to strengthen partnerships between community groups and allied health partners to create a holistic health planning and service delivery model.

Jacqui has direct experience in leading the development and implementation of Reconciliation Action Plans; the coordination and delivering of Municipal Public Health and Wellbeing Plans and the coordination of Disability Action Plans.

With comprehension of Council’s budgetary cycles, she understands both the implications of a rate constrained environment, and the need to partner and advocate to improve population health.

Key Strengths & Attributes:

  • Health planning and promotion
  • Community development
  • Capacity building
  • Community grants

Qualifications:

  • Bachelor of Health Sciences, Deakin University
  • Diploma of Management, Swinburne University
  • IAP2 Foundations in Public Participation
  • Igniting Leadership, Leadership Victoria
Engagement Lead

Kate Wilby

Kate is experienced in project management, the development and implementation of engagement projects, and enjoys working with metropolitan and small regional communities.

Kate has a passion for developing and implementing creative engagement projects that actively engage stakeholders and communities. She strongly believes that involving the community in project design builds ownerships and produces more accurate engagement results.

Drawing on her background in youth work, Kate is able to empower young people to have a voice and be involved in civic processes. These skills extend to engaging all community members, building a rapport and trust to produce strong project outcomes.

Kate’s strength is project management, she thrives on being highly organised and across all aspects of the project. Kate’s genuine care for those she interacts with on projects can be seen through the warm and compassionate approach she takes with community members and clients alike.

Kate’s practice is centred on understanding the communities in which she is engaging. She works collaboratively with agencies, stakeholders and project partners to ensure an integrated approach, leveraging off existing communication channels and networks.

Kate is actively involved in her community, coaching at the local netball club, developing players new to netball. In her spare time, she loves camping and enjoying live music with family and friends.

Key Strengths & Attributes:

  • Community and stakeholder engagement
  • Youth capacity building
  • Reliable friendly approach

Qualifications:

  • Bachelor of Arts in Youth Affairs, RMIT Melbourne
  • IAP2 Engagement Essentials and Engagement Design
  • Groupwork Centre Facilitation Skills
Social Research Lead

Jenny Grogan

Jenny is an experienced social researcher and research analyst who has thirty years work experience in the health and community services sector.

As a social researcher Jenny tends to ask a lot of questions at the start of a project. Whilst many clients love to jump straight into designing tools and methods, Jenny sees the value in first confirming the purpose, scope and key issues underlying an engagement project.

Jenny describes herself as a data nerd and loves nothing better than a well-designed survey, or a clear chart or map that tells the client’s story.

Jenny is an experienced social researcher and research analyst who has thirty years work experience in the health and community services sector.

Her approach is focused on understanding the needs of clients, what information they “need to know” and what is “nice to know”. With this understanding, she creates and delivers the research program so that decision makers can extract practical insights to inform the decision, or gain a better understanding of the project or topic.

Key Strengths & Attributes:

  • Scoping and refining clients’ research and engagement questions
  • Survey design and analysis of feedback
  • Demographic, social and health data
  • Project evaluation and community engagement evaluation

Qualifications:

  • IAP2, Advanced Certificate in Engagement, Pathways to Advanced Engagement
  • Graduate Diploma in Applied Science, Social Statistics
  • Bachelor of Arts, Psychology, Advanced Research Methods, Sociology
Engagement Lead

Kathryn Renwick

Kathryn has over a decade’s experience in local government and not-for-profit, working across social and health planning, community development and engagement.

Kathryn has over a decade’s experience in local government and not-for-profit, working across social and health planning, community development and engagement. Her work is grounded in social justice principles; she is passionate about recognising the barriers that exist within our society and trying to lower them.

She considers it a privilege to work with the community and discuss the issues that matter to them. Drawing on her studies of people, she ensures engagement is delivered to reduce barriers for participation, and uses an empathetic approach to encourage community members to have their say.

Kathryn designs and manages projects to deliver strong outcomes through focusing on best practice, recent research and drawing on her extensive experience. She takes a holistic approach to engagement design and data analysis and encourages clients to utilise their resources to ensure that their project is inclusive.

One of the aspects that Kathryn enjoys most about her role is helping to build the capacity of her team and community members, and ensuring clients have a stronger understanding of the engagement process, their communities voice and the gold of the data that we are able to provide.

She loves learning, talking about the ‘wicked problems’ in society and seeking solutions.

Key Strengths & Attributes:

  • Outcomes focused
  • Social planning
  • Approachable, empathetic and passionate

Qualifications:

  • Bachelor of Arts, Social Anthropology with Development Studies
  • Graduate Diploma in Psychology
Engagement Lead

Alice Coulson

A natural communicator, Alice is experienced in project management, and the development and implementation of engagement projects.

Experienced in project management, strategic communication and the development and implementation of engagement projects, Alice is a natural communicator and rapport builder with an engaging style. People are her passion, and facilitating discussions in communities all over Victoria brings her big joy! Personable and organised, she loves to deliver high-quality and thoughtful engagement outcomes for clients.

Growing up in rural Western Victoria, and now splitting her time between rural South-West Victoria and Melbourne, Alice has a firsthand understanding of a wide range of communities, and an appreciation for building trust within them to encourage participation in civic and engagement processes. She brings that knowledge of engaging with rural and regional communities to broaden our team’s capacity.

Alice draws on effective communication and research skills to network across diverse stakeholder groups and foster high quality communication. She is adept at balancing project partner and participant needs, and responds pragmatically to challenges. Alice delivers quality report writing that is accessible and meaningful, creating change for communities.

Her experience in community organising and community projects with a diverse range of people includes working with children and young people, and liaising with CALD community cohorts including volunteering as an ESL classroom support volunteer with students of a refugee and migrant background in the AMEP English program.

When she’s not engaging with communities or whipping up tender proposals for new business, Alice can be found bushwalking the coast with a pair of binoculars in hand, looking for whales.

Key Strengths & Attributes:

  • Engaging with rural and CALD communities, children and young people
  • Project management
  • Report writing

Qualifications:

  • IAP2 Certificate in Engagement
  • Groupwork Centre Facilitation Skills
Engagement Support

Kate Berg

Kate taps into her effective communication skills to develop an understanding of the community while keeping it fun and engaging.

For Kate, community engagement is a means of working alongside the community to ensure they have access to the services and support they need to live a connected happy life. She is passionate about helping organisations to experience the benefits that come from designing a meaningful and fair engagement process, and the value of community wisdom.

She has been described as being the ‘cool older sister’ at pop-ups, enabling her to engage with youth on a variety of topics, and ensuring the inclusion of all the community. She is a natural conversationalist and most happy when approaches are designed to get people involved that normally wouldn’t normally have a say.

Kate is on track to be an industry all rounder. She values learning and during her time with Conversation Co, while working on a variety of projects, is learning and practicing graphic design and Auslan. In the hope of making our practice more inclusive.

Key Strengths & Attributes:

  • Data coding and analysis
  • Building and maintaining rapport with people
  • Preparing presentations and graphics

Qualifications:

  • IAP2 Engagement Essentials
  • AUSLAN Level 1 and 2 (Ongoing)
Engagement Support

Ella West

Ella is a social researcher who brings her diverse experiences and interests to the projects and communities she works with.

Ella is a social researcher who brings her diverse experiences and interests to the projects and communities she works with. Formally she has a background in international development, working to strengthen food security and food justice systems in Australia and the USA.

Ella is an educator and facilitates literacy and learning through a creative and holistic approach. She has worked to strengthen participation and uptake of education programs in India and Cambodia. Ella has worked in Melbourne supporting refugees, asylum seekers and newly arrived communities to begin a new life in Australia, with support and community connections. When not working with Conversation Co, she teaches First Nations students arts and humanities at University of Melbourne, and is always learning from her students.

Hearing peoples’ stories and working to their strengths is one part of Ella’s community development tool kit, her favourite projects are those committed to social justice and strengthening resilient communities.

Outside of work, Ella is an avid gardener and enjoys cooking and selling seedlings in her front-gate hobby nursery.

Key Strengths & Attributes:

  • Community development to empower diverse communities
  • Social research and data analysis
  • Storytelling and reporting
  • Education and facilitation

Qualifications:

  • Masters of Arts in International Development
  • Bachelor of Arts in International Studies
  • Certificate IV in Community Services
Engagement Support

Jo Price

Jo has over 12 years experience in community development and stakeholder engagement, working with not-for-profit and private organisations.

Jo has over 12 years experience in community development and stakeholder engagement, working with not-for-profit and private organisations. She has a special interest in remote and online engagement.

Jo is a big picture thinker. She is passionate about creating systems which support vulnerable people to participate in their communities.

When solutions are found, Jo’s attention shifts to monitoring, replicating results, reducing the workload, and creating a prevention strategy. Good ideas need to be shared so they can benefit more people!

Qualifications:

  • IAP2 Engagement Essentials
  • IAP2 Engagement Design
  • Diploma of Community Services (Ongoing)
  • Certificate IV Training and Assessment (Ongoing
Marketing and Communications Lead

Kristie Loke

Kristie is highly adept in critically analysing existing marketing strategies, developing new strategies and processes, and problem solving to enhance the Conversation Co brand.

Kristie is highly adept in critically analysing existing marketing strategies, developing new strategies and processes, and problem solving to enhance the Conversation Co brand. She provides the marketing team with creative direction, strategic planning, and oversees marketing activities for all internal campaigns and initiatives.

She is a self-motivated individual capable of thinking analytically and creatively, and actively pushes for ideas that prioritises the community. She finds extreme value in developing structures and processes, creating marketing campaigns, reporting and measuring all strategies, coordinating organic content planning, managing lead generation and CRM database, and works closely with clients to develop communication strategies for their projects.

Having worked both in agencies and in-house, Kristie holds an extensive background in the communications industry ranging from public relations, to journalism, to marketing. She loves all forms of communication and is effective at building relationships online and offline.

Her goal is to see a community where every member is well-taken care of and is given the right tools and resources to excel in their different areas and needs.

Key Strengths & Attributes:

  • Campaign development
  • Communications planning
  • Social media management
  • Copywriting
  • Metrics analysis
  • Process development
  • Strategic planning

Qualifications:

  • Bachelor of Arts in Psychology, University of Melbourne
  • Advanced Diploma in International Business, Republic Polytechnic
  • Diploma in Mass Communication, Republic Polytechnic
Graphic Design Lead

Nathan Jackson

Nathan loves it when he knows he’s nailed a brief, choosing the perfect colours, typography and imagery that captures the client’s intentions and messaging.

Nathan is an experienced and passionate graphic designer. He firmly believes in the role of graphic design as a way to tell a story, explain a complex concept and ensure accessibility and inclusion. 

Nathan has extensive experience working in the public relations and communications industry. He is highly skilled at photography, logo design, Adobe Creative Suite and Adobe Indesign CC. He generously shares his knowledge and expertise and offers training to junior staff members to improve their graphic design skills.

Nathan brings with him time management skills, an eagle-eye attention to detail and an ability to produce a polished finished product while working to tight timelines. Nathan is able to bring life to lengthy reports and is highly skilled at explaining complex ideas or data as easy-to-understand infographics. 

Nathan is effective at working with clients to explore their graphic design needs and always ensures that designs are on-brand for our clients. He is a visual communicator and enjoys sharing ideas and previous work with clients to see what is possible. 

Key Strengths & Attributes:

  • Ability to meet deadlines
  • Accessible design
  • Training staff in graphic design core skills
  • Infographic design

Qualifications:

  • Diploma in Graphic Arts (Illustration, UI, UX Design, Graphic Design), Holmesglen Institute
Media and Communications Support

Yvette Gray

Yvette is our communications specialist, who has almost 20 years’ experience in the media industry. She is an award winning journalist, working as a reporter, presenter and producer for TV, radio, print and online.

Yvette is our communications specialist, who has almost 20 years’ experience in the media industry. She is an award winning journalist, working as a reporter, presenter and producer for TV, radio, print and online.

Yvette is also experienced in public relations, having worked as a senior media adviser and manager at Life Saving Victoria. She knows what it takes to make a good story and how to gain media interest.

Yvette enjoys spending time with like minded people and giving back to the community. A love of rowing led Yvette into surfboats and volunteer lifesaving. These days she is also busy being a mum and still has a strong passion for health and fitness.

Qualifications:

  • Bachelor of Arts in Media and Communications, Swinburne University
  • 2 x Quill Award Winner
Social and Digital Marketing Support

Amanda Soon

Amanda Soon knows what it takes to create a successful digital marketing campaign.

Amanda knows what it takes to create a successful marketing campaign and strategy.

She has previously worked in a wide array of end-to-end marketing campaigns and created content for ad campaigns on social media platforms such as Facebook, Google and Tik Tok.

She brings that experience to Conversation Caravan, along with exceptional copy writing skills and plenty of creative ideas.

In her spare time, Amanda volunteers at a church mentoring university students and organising social gatherings. She is also a huge foodie who loves trying the latest restaurants in Melbourne and speciality coffees.

We just love her life motto:

“There is a season for everything and each season has its own sets of challenges and learnings. Embrace every season with excitement but also learn to move on from the things that are only meant for the season.’’

Key Strengths & Attributes:

  • Paid advertising management
  • Branding and marketing strategist
  • Social media management and content creation
  • In-depth Google Suite knowledge

Qualifications:

  • Masters of Applied Psychology, University of Melbourne
  • Bachelor of Arts in Psychology, University of Melbourne